We accept cancelations on orders, however we try to process orders as soon as possible, so if a cancellation is needed, please let us know within 4 hours of placing your order.

 If the 4 hours have already passed and your order hasn’t shipped out yet, please contact us at info@artchloeellis.co.uk to request a cancellation.

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If your order has not yet shipped and a cancellation is requested, we will cancel the order and refund it in full.

 If your order has already shipped, unfortunately we will have to change your order from a cancellation to a return order, but you will receive a refund for the item/s upon return. Details about Return & Refund Policy.